Customer Service Information


Thank you for your purchase! All products shipped by Thane™.com carry our iron clad 30-day money back guarantee less shipping and handling.

For all order and product related questions please fill out the form below. You will be contacted by a Thane Representative within two business days. If you are unable to fill out the form, please click the product of interest from the list below.

 

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Hours of Operation:
Regular Hours:
 
Monday – Friday 8am-9pm EST
Saturday & Sunday 9am-5:30pm EST

 

For all Retail and Catalogue Orders please call- (800) 762-4427.

If you purchased your product from QVC- please call the appropriate number.

  • H2O Mop Call: (800) 377-0519
  • Flavorwave Turbo Oven Call: (800) 458-666
  • AbDoer Twist Call: 1-719-948-5708
  • 3 Minute Legs Call: 1-719-948-1598

If you purchased your product from a toll-free number you saw on a Infomercial Commercial or from THANE.com, please call the appropriate number below.

  • Mop X5 – 719-948-2612
  • Rockin abs – (888) 721-4097
  • Total Flex – (888) 721-4097
  • AbDoer Twist – (888) 721-4097
  • 3 Minute Legs – (888) 721-4097
  • California Beauty Slim N Lift Supreme Comfort – (888) 721-4097
  • Flavorwave Deluxe Oven -(888) 721-4097
  • Flavorwave Turbo Oven – (888) 721-4097
  • H2O Mop – (888) 721-4097
  • H2O Mop Ultra – (888) 721-4097
  • H2O Vac Turbo – (888) 721-4097
  • Orbitrek Platinum -(888) 721-4097
  • Orbitrek Elite (888) 721-4097
  • Perfect Air Ultra Product Recall – (888) 721-4097
  • The Perfect Dog Training System – (888) 721-4097